Set Up the App and Capture Tools.
Use the Support Center for platform-specific installation steps and the official capture extensions for Chrome, Firefox, or Edge on Windows and macOS, and for Chromium and Firefox on Linux.
Learn Through a Small Investigation.
Use the first-case guide for the order of work: choose a question, collect material, connect the context, ask a direct question, and inspect the source. Use the Support Center for the exact controls and operating instructions.
Tell Us Where the Work Stopped.
For help with setup or product behavior, contact support with your platform, application version, and a description of the task. For plan choices or a team walkthrough, use the evaluation contact. Keep case evidence out of the initial enquiry.